Terms & Conditions

StepUp Tutorials is an online platform that allows users to create, share and discover step-by-step tutorials across home improvement, cooking, gardening, car repair and more.

The platform is operated by StepUp Tutorials, registered in Germany, and accessible at stepuptutorials.com. These terms apply to all visitors, registered users and content creators.

To create an account and use the full features of StepUp, you must:

• Provide accurate and complete registration information
• Keep your account credentials secure and not share them
• Notify us immediately of any unauthorized use of your account
• Be responsible for all activities that occur under your account

You agree not to use StepUp to:

• Post content that is illegal, harmful, abusive, harassing or fraudulent
• Infringe on any third-party intellectual property rights
• Post affiliate links or sponsored content without a Premium subscription
• Use automated tools, bots or scrapers to access the platform
• Attempt to gain unauthorized access to any part of the platform

Content you create remains your intellectual property. By publishing a tutorial, you grant StepUp a non-exclusive, worldwide, royalty-free license to display, distribute, translate, and promote your content within the platform.

This license persists in anonymized form after account deletion: published tutorials are not deleted when you close your account, but are retained as anonymous content on the platform, unless you explicitly request their removal.

• Tutorials translated by DeepL are labeled as machine-translated on the platform
• StepUp claims no ownership of translated versions of your content
• You may request the removal of translations by contacting us

StepUp platform administrators reserve the right to:

• Edit, correct or remove tutorial content that violates these Terms or applicable law
• Edit or correct translations of tutorials generated by DeepL to improve accuracy or compliance
• Remove, hide or flag comments, ratings or interactions that are abusive or fraudulent
• Suspend or terminate accounts that repeatedly violate platform rules

Moderation actions are taken in good faith and in accordance with applicable law. Users may appeal decisions by contacting us at [email protected].

Some tutorials on our platform may contain affiliate links added independently by the tutorial creators. If you click such links and make a purchase, the creator may receive a commission. StepUp Tutorials is not involved in these commissions and receives no revenue from them.

• Affiliate links belong to the creators and are added at their own responsibility
• StepUp Tutorials accepts no liability for the safety, accuracy, or availability of linked products or websites
• Click and purchase data may be collected by the affiliate program of the respective provider — StepUp has no influence over this
• Affiliate links are marked as such within the tutorial

We recommend using external links with caution. StepUp is not responsible for the content or privacy practices of linked third-party websites.

StepUp offers a free plan and paid subscription plans (Plus and Premium). Payments are processed securely by Mollie, a European payment service provider headquartered in Amsterdam, Netherlands.

Accepted payment methods include credit/debit cards, PayPal, iDEAL, Bancontact, Klarna and SEPA via Mollie.

Subscriptions renew automatically. You may cancel at any time from your account settings. Upon cancellation, you retain access until the end of the current billing period. No refunds are issued for partial periods unless required by applicable law.

StepUp integrates the following third-party services:

Each third-party service is subject to its own privacy policy and terms of service.

We reserve the right to suspend or terminate your account at any time if you violate these terms.

• You may delete your account at any time under Settings → Security → Delete Account
• Upon deletion, your personal data (name, email, profile) is immediately and permanently erased
• Published tutorials are anonymized and remain on the platform as a contribution — they are no longer linked to your name

For complete deletion including tutorials, contact us at [email protected]

StepUp provides the platform on an 'as-is' basis. We do not guarantee uninterrupted availability and are not liable for losses or damages arising from technical failures, maintenance, or force majeure.

Our liability is limited to intent and gross negligence. Liability for lost profits, indirect damages, or data loss is excluded to the extent permitted by law.

We may update these Terms from time to time. We will notify registered users of significant changes via email or in-app notification.

Continued use of the platform after changes have been posted constitutes acceptance of the updated terms.

These Terms are governed by and construed in accordance with the laws of Germany and the European Union.

Any disputes shall be subject to the exclusive jurisdiction of the courts of Germany.

For questions about these Terms, please contact us:

StepUp Tutorials · [email protected]

Legal notice (Impressum) →

For consumers within the meaning of § 13 BGB, the following right of withdrawal applies pursuant to § 312g BGB in conjunction with Art. 246a EGBGB:

To: StepUp Tutorials
Email: [email protected]

I/we (*) hereby give notice that I/we (*) withdraw from my/our (*) contract for the provision of the following service:

Ordered on (*): ___________________________
Name of consumer(s): ___________________________
Address of consumer(s): ___________________________
Date: ___________________________

(*) Delete as appropriate.

StepUp Tutorials is an open platform where users independently publish tutorials, comments, tutorial requests, and other content. We do not review content before publication and make no warranty as to the accuracy, completeness, currency, or safety of user-generated content.

Use of tutorials and other user content is at your own risk. StepUp Tutorials is not liable for damages arising from incorrect, incomplete, outdated, or dangerous content. This applies in particular to tutorials covering DIY, technical, medical, legal, or financial topics. We recommend critically evaluating content and consulting professionals where necessary.

To keep the platform safe and reliable, all users may report inappropriate, inaccurate, or dangerous content. Reported content will be reviewed and may be:

• Corrected or flagged with an inaccuracy notice
• Temporarily suspended pending review
• Completely removed in cases of serious violations

To report a tutorial, comment, or tutorial request, use the 'Report' button directly on the content. We process reports as quickly as possible, typically within 72 hours.

We offer a free newsletter to keep you informed about new tutorials, platform updates and relevant topics. Emails are sent via Mailjet (Mailjet SAS, Paris, France), an EU-based email service provider.

Double Opt-In Process

Newsletter sign-up uses a double opt-in process exclusively. After signing up, you will receive a confirmation email containing a link that you must click within 48 hours to complete your registration. Without this confirmation, your email address will not be added to the mailing list.

Data Collected

When signing up for the newsletter, we store:

• Your email address
• Date and time of sign-up and confirmation
• IP address at the time of sign-up (as proof of consent)
• Chosen language (for multilingual newsletters)

Legal Basis

Processing of your data for newsletter delivery is based on your consent pursuant to Art. 6(1)(a) GDPR. You may withdraw your consent at any time with effect for the future.

Unsubscribe

You can unsubscribe from the newsletter at any time. Every newsletter email contains an unsubscribe link at the bottom. Alternatively, you can unsubscribe via your account settings or by emailing [email protected]. Upon unsubscription, your email address will be promptly removed from the active mailing list.